Ella Companion 32"x60" Air + Hydro Massage w/ Independent Foot Massage Walk-In Tub

Ella Companion 32"x60" Air + Hydro Massage w/ Independent Foot Massage Walk-In Tub

Name: Ella Companion 32"x60" Air + Hydro Massage w/ Independent Foot Massage Walk-In Tub
Brand: Ella's Bubbles
SKU: 93085
Price: 8302.0 USD
Availability: InStock

Ella's Bubbles

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$8,302.00

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In stock (25 units), ready to be shipped

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Description

This luxurious 2-seat walk-in bathtub was the first ever bathtub designed for two bathers! Measuring 32” wide and 60” long, the Companion is designed to fit in a standard 60” alcove opening.

This model offers one 23″ and one 24 1/2″ wide seats and is recommended for petite to average size bathers. Please consider all bather measurements and look over model specifications to make sure this will be a good fit for you and your partner.

Note: Bather’s height shown in the product images is 5’2″ (female) and 5’10” (male)

Ella’s Companion is vacuum formed from a solid acrylic sheet. Under the shell is a stainless steel frame reinforced with multiple fiberglass mesh and gelcoat layers. The Companion’s main feature is a U-shape inward swing door made from a custom brushed stainless steel with a frosted tempered glass window. An extended lever lock creates a waterproof seal.

The companion features 2 seats measuring 24.5”, 23" wide each. The tub is 32” W x 60” L.

The 2-Piece fast-fill (16 GPM based on plumbing conditions) faucet has: a mounted faucet and a pull out multi-functional hand shower. The Companion is equipped with Ella’s Dual Drain Technology consisting of two 2” gravity driven drains with four 2” outlets, 2 overflows and 2 openers, allowing for the fastest gravity driven drain in the industry.

The Hydro Massage System includes: a hydro pump with an in-line water heater, ozone sterilization system, hydro massage intensity dial control, and strategically positioned hydro jet. Ella’s Companion has 20 strategically placed hydro jets: 14 upper jets (7 per seat) provide relief to your back, hips/thighs; and 6 lower jets massage your feet/calves. With the Hydro + Independent Foot Massage package, bathers can enjoy an independent foot massage within minutes of simply filling the foot-well.

The Air Jet Massage System includes an air pump with a 3-speed variable push control, strategically positioned air jets, and an auto-purge maintenance system. The tub has 16 air jets: 6 per seat create a gentle, relaxing massage; and 4 floor jets massage your feet/legs. Additionally, Chroma-therapy features multicolor LED lights.

Massage Technology

Air Jet Massage System

The Companion walk-in tub has fourteen (14) strategically placed air jets in order to deliver rejuvenating therapeutic relief. Five (5) upper, fixed flat jets per seat work to provide relief to your back, hips and thighs, while an additional six (6) jets located in the lower foot area deliver a gentle massage to your feet and calves. Additionally, one (1) of the five (5) upper jets are bidet jets.

The air massage system includes an air pump with a 3-speed variable push control, strategically positioned air jets for optimal therapeutic relief, and auto-purge to maintain an air system free of any build ups.

Ella’s Air Jet System includes an Auto Purge System. It automatically activates 20 minutes after completing your bath in order to blow out any excess water and bacteria from the air jet lines. Auto-purge will run for 120 seconds to ensure your system is clear and free of moisture and excess water helping to prevent mildew build up.

Hydro Massage System

The Companion walk-in tub has twenty (20) strategically placed hydro jets in order to deliver optimal therapeutic relief. Seven (7) upper fixed jets per seat work to provide relief for your back, hips and thighs, while six (6) lower adjustable jets massage your feet and calves.

The Hydro Massage System includes: a hydro pump with an in-line water heater, an eco-friendly ozone sterilization system, a hydro massage intensity control dial, and a strategically positioned hydro jet system for targeted and effective massaging.

The in-line water heater is designed to maintain the water temperature at a constant level while bathing for maximum comfort. The ozone sterilization system is the most eco-friendly, chemical free disinfectant that can eliminate a wide variety of inorganic, organic, and microbiological bacteria. This sterilization system is especially helpful in eliminating odors and hygienic maintenance.

Lastly, the hydro massage intensity control dial allows you to adjust the strength of the water stream by adding more or less air into the hydro system.

Independent Hydro Foot Massage System

The Hydro + Independent Foot and Calf Massage package uses two independently run pumps to give bathers a simultaneous full body massage and a powerful foot and calf massage. The strategically positioned upper and lower hydro jets powered by two hydro pumps include an intensity control dial to adjust the strength of the water pressure to your liking from a gentle pressure to a more rigorous Bathers can enjoy an independent foot and calf massage within minutes by simply filling the foot well up the seat level.

Please note: Your walk-in bathtub will come with one (1) in-line water heater that will be connected to the lower jets and used with the independent foot massage feature, and an ozone sterilization system connected to the upper jets.

Included Faucet

Ella 2 Piece Fast Fill Faucet

The Ella 2 Piece Fast Fill Faucet with pull out multi-function hand shower is perfect for your walk in bathtub or any bathtub where fill time matters. The fast fill 2 piece fills at a rate of up to 18 GPM (gallons per minute) based on in house plumbing conditions. If desired, the pull out hand shower can be used for shower while the bathtub is filled to stay warm.

Specifications

Actual Size:	32" x 60" x 40" • (81 cm x 152 cm x 102 cm)
Seat Width:	23" & 24.5"" • (58 cm & 62 cm)
Shipping Size:	34" x 62" x 50" • (86 cm x 157 cm x 127 cm)
Net Weight:	251 lbs. • (113 kg)
Shipping Weight:	300 lbs.• (136 kg)
Drainage Time:	~ 130 seconds at ideal plumbing conditions (unoccupied)

Warranty

The limited lifetime warranty of parts is nontransferable and applies only to the original customer living at the address of the installation. The warranty relates to all fittings and components including: the bathtub shell, frame, motors, pumps, fixtures, electronic controls, faucet, drain, and overflow. The warranty of the door and door seal is only valid if the alignment of the bathtub and the door is done correctly, and the alignment of the door is not affected by the bather’s weight applied to the door, which may result in misalignment of the door and/or a water leak. The plated finish may be covered by the limited lifetime warranty under normal use and conditions, however the warranty does not apply to a finish that is fading, cracking, delaminating, blistering, or scouring due to excessive wear, sun fading, or cleaning. Additionally, the warranty does not extend to products previously used as display models, products that have been modified or repaired by anyone else but Ella’s Bubbles, and does not apply to any failure resulting from negligence, abuse, misuse, misapplication, chemical corrosion, or improper maintenance. A relocation of the product or alteration and/or modification made of or to the product or system(s) will void the limited lifetime warranty. Should service be required for any reason of defect or malfunction of the product, Ella’s Bubbles will ship the part to the original customer's address without charge (for the contiguous USA and Canada customers only), contingent on verification of the defect or malfunction. In order to verify the defect or malfunction, a photo and description of the issues must be presented to an Ella’s representative. Ella’s Bubbles is not liable for any incidental expenses or material charges in connection with removal or replacement of the product or parts. Delivery time is based on the part(s) availability and location, however, part(s) are generally sent out immediately. All mailing notification must be sent via certified mail to: Ella’s Bubbles, LLC. 2101 S. Carpenter Street Chicago, IL 60608 Warranty can be sent via email to: info@ellasbubbles.com The manufacturer will not be responsible for any water damage to structures or property for any reason, including but not limited to manufacturer defect or improper installation. Manufacturer will assume no responsibility due to loss or damage to real or personal property or any other consequential damage. Ella’s Bubbles reserves the sole authority to make any type of warranties or representations concerning its products and will not be responsible for any warranties or representations made by any outside source including dealers, retailers, distributors or contractors. Finally, Ella’s Bubbles does not warrant the installation or replacement of any of our products/parts. Items include: all plumbing or electrical related connections and/or improper or negligent installation of the product. TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. Ella’s Bubbles and seller hereby disclaim any liability for special, incidental, or consequential damages. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental, or consequential damages; therefore, these limitations and exclusions may not apply to you. You may have other rights, which vary from state/province to state/province. Disclaimer: Limited Lifetime Warranty for Parts Does Not Apply to Thermostatic Control Valve (TCV) Thermostatic Control Valve (TCV) warranty has a (1) year limited warranty which does not cover cartridge malfunction due to contaminated water with calcium, iron or other found heavy particles in the water resulting in TCV not properly operating. The TCV must be protected with a filter or mesh placed in the water lines, which must be cleaned periodically. Ella's Bubbles offers cleaning service for the cartridge for a nominal fee: labor + shipping. Cleaning of the cartridge is done at Ella's Bubbles facility, or can be completed by a contractor hired by the customer. The removal and cleaning of TCV should only be performed by a licensed and insured contractor or plumber. Non-Ella brand faucets covered under the manufacturer’s original warranty are not covered by the Ella’s Bubbles Warranty.

Shipping Policy

1.0 Shipping Policy within continental USA and to Canada

1.1 Shipment processing time

All Ella Tub orders are processed within 24 hours and production time is typically 3 to 10 days, unless items are out of stock.

Shipments and deliveries are handled by our third party shipping companies and the typical delivery time is 3-7 days. Email sales@luxurytubsdirect.com for tracking information. Due to global shipping and logistics issues, unexpected delays in processing and delivering your order may occur. If delays occur, we will update you via email.

1.2 Shipping rates and delivery estimates

SHIPMENT METHOD	ESTIMATED DELIVERY TIME	ESTIMATED SHIPMENT COST
LTL Truck	3-7 business days	FREE Residential Delivery

1.3 Shipment confirmation and order tracking

You’ll receive shipment confirmation and tracking number within 24 hours of your product shipping.

1.4 Damages

If you received your order damaged, please contact sales@luxurytubsdirect.com directly to file a claim within 48 hours of receipt of your shipment. Please be sure to carefully open, save all packaging material, and inspect your purchase for any concealed damage before filing a claim. Inspection includes visual and an operational inspection (see product manual for details).

2.0 International Shipping Policy

2.1 Customs, duties, and taxes

Luxury Tubs Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, storage, and other related costs).

Return Policy

Luxury Tubs Direct has a 30 day return policy on all Ella Tubs unless otherwise stipulated in your invoice. The restocking fee is 25% of the original order amount, less taxes and shipping costs. The customer is responsible for all associated costs of shipping the return.

To return your product, follow these steps:

1. Start the return process by emailing sales@luxurytubsdirect.com

2. Once you receive authorization to return, carefully package and ship the product to Ella’s Bubbles, 2700 W Roosevelt, Chicago, IL 60608.

3. Once our warehouse team receives the returned item, it will be inspected for any damage and missing parts. Returns inspection will take 24-48 hours before generating a report for the Office Manager. If any items are missing or damaged, your refund amount will be reduced by the cost of replacing/repairing damaged or missing parts.

4. Our Office Manager will review and process your return within 24-48 hours of receiving the report from the warehouse team.

5. Once we process a return, you should expect to see a refund of your original product purchase amount plus taxes (if any charged), less 25% restocking and any additional refund deductions for damaged or missing parts. The refund amount will be reflected on your account within 5-7 business days.

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